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Refund Policy
Last updated: 9 September 2026
If you are not happy with your purchase, write to info@kiosk.city within 14 days of payment. We will refund the full amount, no reason needed. Please send the email address used for the order and the name of the magazine or letter.
Issues are sent one by one according to your schedule. If you want to stop receiving them later, we will cancel the remaining issues and refund the part of the price for the issues that have not been sent yet.
If a link does not work, a file does not open or is damaged, contact us. We will send a new link or a corrected file. If we cannot fix the problem, we will refund that issue.
If you accidentally paid twice for the same product, we will refund the duplicate payment.
Refunds are made to the original payment method within 14 days after we confirm your request. Depending on your bank, it may take a few more days until the money appears on your account.
Free sample issues cost nothing and are not refunded. Your statutory consumer rights are not affected.